Parent Portal

To help parents stay on top of all the information that they need from their child's school and the school district, we have a parent portal that is available through a website and a mobile app on IOS and Android devices (search for CRSD72 Parent App in the App Store or Google Play).

Through the parent portal, parents and guardians can see:

• school and district news relevant to your child(ren),
• emergency contact information on file at the school,
• upcoming events,
• your child's absences and you can report new absences/lates,
• report cards, and more!

The app allows us to deliver classroom, school, and district news right to your cell phone, if you have one. With notifications enabled, you'll be able to receive up-to-date information for everything from events to bus delays in real time on your cell phone, and access all the information from the parent portal.

Frequently Asked Questions

How do I get access to the SD72 parent portal or parent portal app?

Download the CRSD72 Parent Portal App from Google Play or the Apple Store or access it online through a web browser at parentportal.sd72.bc.ca.

Why can't I see my children after I login?

The email address you used may not be the same as the email address that is on file at your child's school. Contact the school to correct it.

When I login I see one of my children, but not all of them?

There may be an error with the contact information on file at the school for the child(ren) that aren't showing. Contact the school to correct it.

What do I do if I've already created a parent portal account, but can't remember my password?

You can use the "forget your password" link to reset your password. Please know that you will have to VERIFY your account TWICE. Once for verification of the use of the email address itself, and once for actually changing the password.

What happens if I change my email address? Will I have to create a new account?

If you change your email address, you will need to let your child's school office know. Once the email address has been changed on the student's file (may take a day or two), you will need to create a new account through the parent portal website and/or the mobile app to re-sync to your child's information.

How do I access or view my child's marks/report card within the parent portal app?

My child is registered for Summer School. Why aren't their Summer School courses showing in the parent portal app?

Summer School classes are not included in the parent portal app data. Marks for secondary Summer School courses will be posted in the reporting section in September.